Floor Manager

The Red House Restaurant is a family owned business in the heart of Harvard Square. Located in a historic landmark, am 1800's little red house, this restaurant has proudly been serving the Harvard community for 20+ years. We are looking for a driven, all around positive and experienced floor manager to join our team. This is a full time role with benefits.

As a Floor Manager, You’ll

  • Be the source of real-time team support, acting as the main point of contact for all Front of House Partners on every shift you lead

  • Run a smooth operation by using your communication skills between all team members, both Front of House and in the kitchen

  • Handle day to day restaurant and/or floor operations and provide on-the-floor support including; Assigning server sections, overseeing side work, observing steps of service, and maintaining overall cleanliness/tidiness of the restaurant

  • Drive sales by maximizing food and alcohol sales

  • Lead pre-shift trainings and meetings

  • Keep team members and guests safe, advocating for a safe and healthy work environment

  • Create an engaged and connected team through coaching, mentoring and personal development

  • Play a main role in interviewing, hiring and separation of hourly staff members

What You Bring To The Floor

  • The belief that people are the source of extraordinary experiences

  • Exceptional floor leadership skills, demonstrated by 3-4 years experience working in high volume food service environments; previous leadership experience needed

  • The ability to delegate efficiently, excellence in communication and the ability to handle situations that require you to keep your cool

  • An innate drive to help others succeed, enviable organization, time management and feedback skills and a generosity in sharing your skills and knowledge with your team

  • Required certifications to responsibly serve alcohol and food safety (ServSafe)

  • The ability to legally work in the USA (as a citizen, resident or holding other current and valid work permit)

Salary Range: 50K - 60k

Benefits: Health Insurance Option, Employee Meals, Paid Time Off